Effective Date: 15/08/24

Axon Cars is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile application, and any other services we provide (collectively, the "Services").

1. Information We Collect

We may collect the following types of information when you use our Services:

1.1 Personal Information:

• Contact information such as name, email address, phone number.
• Driver's license details and other identification documents.
• Payment information.
• Date of birth and age for verification purposes.
• Any other information you provide to us voluntarily.

1.2 Usage and Technical Information:

• IP address, browser type, and device identifiers.
• Usage data such as pages visited, features used, and interactions with our Services.
• Location information if you enable location services on your device.

1.3 Collection of Location Data

1.3.1 Purpose of Collection:

• We collect location data to provide location-based services such as navigation, vehicle tracking, and emergency assistance.
• Location data helps us manage and optimize our fleet operations, improve service delivery, and ensure compliance with rental terms and conditions.

1.4 Collection of Video Data

1.4.1 Purpose of Collection:

• We have installed video dash cams in our vehicles to enhance safety, security, and compliance with rental terms.
• Video dash cam data helps protect against fraudulent claims, monitor vehicle usage, and ensure adherence to driving regulations.
• By using the services provided, guest acknowledge and consent to the installed dashcams in each vehicle, equipped with two-way communication capabilities. These dashcams will record video footage of the vehicle’s exterior, as well as capture audio, including any conversations that occur within the vehicle. This recording is conducted for safety, security, and monitoring purposes. Please note that the information recorded will only be accessed and used in the event of a security-related issue. The recorded data will be reviewed solely for the purpose of addressing safety concerns or legal investigations.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Manage Services:

• Facilitate vehicle reservations, rentals, and transactions.
• Verify your identity and eligibility to rent a vehicle.
• Provide customer support and respond to inquiries.

2.2 To Improve and Provide Personalized Services:

• Analyze usage patterns and trends to improve our Services.
• Customize your experience and personalize content and offerings.

2.3 To Communicate with You:

• Send you service-related communications, updates, and notifications.
• Provide marketing communications with your consent or as otherwise permitted by law.

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Service Providers:

• Share information with third-party service providers who assist us in operating our Services, conducting our business, or servicing you.

3.2 For Legal Compliance and Protection:

• Comply with applicable laws, regulations, legal processes, or governmental requests.
• Protect our rights, property, and safety, and that of our users or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, use, alteration, or destruction.

5. Your Choices and Rights

You have the following choices regarding your information:

5.1 Access and Update:

• Access and update your personal information through your account settings.

5.2 Marketing Communications:

• Opt-out of receiving marketing communications by following the instructions provided in the communication.

5.3 Cookies and Tracking Technologies:

• Manage cookie preferences through your browser settings.

6. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website or app with a new effective date. Your continued use of the Services after such changes constitutes your acceptance of the revised policy.

8. Copyright:

Axon holds exclusive ownership of all rights, including copyrights, to the contents (characters, text, pictures, and images) of this website/app. Any utilization, reproduction, duplication, redistribution, or republication of these materials necessitates prior written consent from Axon.

9. Trademarks:

The trademark "Axoncars," its symbol, and any different carrier marks or logos performing on this website, are the unique property of RDN Enterprise Pvt. Ltd. and are protected by trademark laws. Any unauthorized use, reproduction, duplication, or alteration of these logos without RDN’s Enterprise Pvt. Ltd. prior written consent is prohibited.

10. Disclaimer:

Axon does not guarantee the accuracy or reliability of the website/app or any other form of information on its platform since these are based on reliable information.

11. Policy Changes:

Axon reserves the right to modify or amend this Policy in accordance with its management policies or Government of India guidelines.

12. Limitation of Liability:

By accessing this website/app, the User agrees that Axon shall not be liable for any direct or indirect losses, liabilities, or consequential damages arising from the use or inability to use the website/app or the materials contained within.

13. Jurisdiction:

The use of this website/app and any disputes arising under this Policy shall be governed by the laws of India. By using this website/app, the User submits to the exclusive jurisdiction of the courts in Delhi/New Delhi.